HEATONIST FAQs logo
HEATONIST FAQs logo

All collections

I tried signing in but can't / it says I don't have an account...

First things first, please double check which email you've used for orders in the past. You may have been using a different email address at check out. Once you're sure the email address is the same, try resetting your password at our HEATONIST.com login page.

If you are still getting an error message that says there is no account with that email, you might've been checking out as a guest this whole time! Don't worry, your history is all there - you just need to set up a HEATONIST.com account with the same email you've used on your orders, and then you can start viewing your purchase and rewards history. 

Click here to create an account!

Was this article helpful?
Yes
No